Data privacy violation and suspending accounts for no reason
My seller account was suspended for no reason whatsoever. There are some suspicious bots crawling the website and shut down accounts without any reasonable explanation.
On top of that, what they ask for submitting an appeal is illegal. Here are the requirements:
Please attach a photo of yourself with your face clearly visible holding a piece of paper with the following information:
Name
Redbubble Username
Today’s date
Photos with missing or incorrect information will not be considered.
Furthermore, they state: Our team isn’t able to respond to all appeals, nor are we obligated to disclose the nature of the account suspension.
Do not attempt to open another account. Usernames and email addresses found to be connected to a suspended account will be disabled.
According to International Data Protection Laws (GDPR) it is FORBIDDEN to keep data on file. Why would they need a photo, the store name and nothing else? Everyone communicates via email.
Anyway, along with account suspension goes away any royalties they have to pay sellers for their work. (Some suspended accounts had thousands of designs and years of work put in)
Try to avoid doing any sort of business with RedBubble: not worth the pain!
1 year ago
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