Avoid them at all cost. Boy, if I could only leave negative stars... this company more than deserves it. Because of my one experience, I certainly won't use them again. Simply, I placed an order. The decals arrived damaged due to improper packaging. A replacement was sent *against my wishes, (I was beyond skeptical - for good reason) which also arrived damaged. Seeing the damage from the first envelope I suggested in numerous emails adding “DO NOT BEND” to the outside of the envelope. I also suggested that something firm should be be added to the inside of the envelope. I felt obligated to assist so that I could get *flat decals Both suggestions were ignored. I told them that since both envelopes arrived damaged, I would not be interested in a third shipment. I begged for help, asking for an expedited refund so that get past this horror. The told me it could take nearly 2 weeks. Know that their customer service is awful and they have no phone lines. Their emails are so lengthy, and full of blah, blah, blah, blah, blah... you want to scream at them to just. address. the issue. Eventually I got the refund, so here I sit, to share and warn.