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P Xavier
Ordered some stickers & paid with PayPal because that way I wouldn't need to enter address & payment details as it's all done electronically. I checked my order after a few days to see if it had been posted only to see that they've somehow used the wrong address! I emailed them to get them to correct their mistake & got a cut & paste rubbish response. I emailed again complaining about their shoddy service & got another cut & paste response, blaming ME for having the wrong details on Paypal. I've had one paypal account for several years & after setting it up I've never needed to amend any of the settings, so redbubble are blaming me for their errors! I'm not holding out much hope of getting my stickers in their projected 3 days time. UPDATE: Not being a complete idiot, the first thing I done was to check my PayPal settings & they were 100% correct, my address on redbubble was not. I left redbubble a review on trustpilot, they responded, again blaming me for not keeping my paypal details up to date & that they spotted the error & fixed it. NO, it was ME that spotted their mistake & had to contact them (I have emails to prove this). Amened my review pointing this out & they then removed their incorrect assertions from their response. Clearly I will not be using these individuals again. They are just pointing the finger at me trying to blame me for their errors. This clearly demonstrates the contempt they show their customers! Update: Some of the stickers arrived, very blurry & much smaller than they were supposed to be. Also, they're printed on something really thick with a dimpled matt finish that has a finish like cardboard that's been soaking in a muddy puddle. Just utter rubbish! Not fit for purpose. Am trying to get a refund via Paypal. I'm not paying for this rubbish. They're fit only for the bin.
6 years ago
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Redbubble has a 2.3 average rating from 977 reviews

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