More than a month ago, I ordered a gift for my boyfriend from Redbubble. Since I was expecting the shipping to Czech republic, I did not expect the gift to arrive early. After some time though, I started to wonder - I specifically made my purchase in advance so it would be here before Christmas. Some time ago, I went and planned to check the shipping status of the gift when I saw it - being an idiot I sometimes am, I put a wrong address! I can't verbally express how annoying this was and it was all my fault. Nonetheless, I went on and searched for my next options. And guess what - RB has a solution for people like me. I immediately filled in the form and started to accustom myself of the fact that it was a lost cause. The same day, customer service contacted me, explained me what they were about to do, gave me the time frame and all of that in a really nice way (and I know what to expect given that I have worked in customer service before). This was already great but guess what - They still managed to ship my order in time and now I am holding the delivery in my hands! I do realize that shipping companies were also responsible for this Christmas miracle, but I still want to thank all involved employees in Redbubble for helping me to amend my mistake in a quick and efficient way + the person who created the process for changing the address of already shipped gifts, THANKS! And, you know, merry Christmas.