Below is a redacted copy of an email to redbubble (TL;DR - RedBubble apparently uses slave labour tshirts and advertises them as "ethically-sourced"): ...I am a consumer that in good faith purchased a product that was not as advertised, either relating to quality (confirmed by your staff...) or according to claims regarding slave labour. Your staff acknowledged an understanding of certification standards that are globally recognized as inadequate by the nature of it being an initiative both funded and supported by infringing suppliers. Your supplier is at the same time globally recognized as the industries leading supplier of garments from zones and factories identifed as direct sources of "slave labour" goods. Regardless of this being "industry standard" you company expressed knowledge of the garment producer and its certification process. If you are able to certify these goods as ethical, when any individual with a browser can within minutes determine the conflict, recorded complicity of the standards agencies and failure of your manufacturer, it identifies negligence, not error. "Just relax and sip some coffee." While I can not determine your intent via email, I would recommend that you take a more serious tone in addressing these concerns...