This is a review of the Panek office in Kaunas. We rented a car as always through rentalcars.com. We chose the premium class (Volvo V60 or similar) online. First, we were shocked when we arrived at the Panek office and they didn't accept my visa card because the expire date is less than 12 months (my card is still valid for the next 10 months). I was charged €25 a day for insurance. Second, instead of getting a premium class (Volvo V60 or similar), they gave me Dacia Duster. I was in complete shock. I couldn't believe it. When I told them that this is a mistake, they said no you actually are getting the better car (Dacia vs Volvo). Also, was no water for wipers and the tank was not full (approx 20L less), but on the documents, he stated it's a full tank. Thanks for all the reviews as I will be very careful when I am returning the car after 3 weeks. The only good thing I was forced to pay full insurance and now I don't need to worry about charges of thousands of euros for fake damages/scratches as others. Next time I wouldn't trust Rentalcars.com as it looks they are not checking who they partnering with.