After a problem with the first rental I made, that was made out to be my fault when they gave the car away to someone else, I made another reservation that was very expensive at the airport where I waited for over two hours for the other car. I go inside to check for the desk inside the airport that the reservation says is there and there is no desk for this car rental service in the airport. After talking to the other car rental agencies (that had no cars available) I find out that the company that I booked through rental cars is no longer in service after COVID. I did not receive any car, had to find a way from a tiny airport in the middle of nowhere into a city to book a third rental (not through rental cars). I made an enquirer and requested a refund and was told that it would be processed in 28 days. After 38 days and I was still not refunded so I called their customer service AGAIN and they said it will be another 2-3 weeks until I will see a refund. 54 days since the booking and still no refund! So all together I paid rental cars almost 700 euro and never got a car from them and haven’t seen a refund! DO NOT USE THIS COMPANY.