Ordered a car through them, needed to actually add a day, they told me "the original booking would be able to be cancelled without a fee" yet they are stealing my rental fee of over $400 when I need to cancel because of changes to our plans almost 5 months away. They are thieves...DO NOT USE THEM!! They also said they couldn't transfer me to a manager, sounded like a person working alone in a silo somewhere and was rude and had no intent of providing customer service. Already put a fraud claim in on my credit card and will be reporting them everywhere I can.
2 years ago
Rentalcars.com has a
1.1
average rating
from
369
reviews
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