I want to tell you a story that was with Rentalcars. I was traveling in Prague and booked through the website of Rentalcars car rental with Elmo from the airport in Prague, when I arrived to pick up the car just in time for me, I noticed various Elmo car rental closed. There is no phone number or any sign that the car rental shop is active. At that moment I called Rentlecars to cancel the order and check why the Elmo car rental agency is closed. Rentalcars customer service received the call and everything is documented even sent me the call in an email complaining that the agency is closed. And sent photos of the closed agency. Everything is documented. I was told by a rentalcars company to open a case after a week to get a refund. And to this day half a year after the event I have not received any refund the amount of rent was about $ 500. In all the cases I contacted Rentalcars closed the case claiming they spoke to the Elmo Agency and the Elmo Agency said they were on the spot and the agency was open even though I keep sending the facts proving that the agency was closed. Rentalcars is an unprofessional and immoral company, its customer service is poor and it turns out to be a fraudulent company that stole money from a customer. The company did not provide an answer to all the evidence it received and simply ignored me the customer without any ability to do anything against it. It is not advisable to mess with this rogue and immoral society just thieves.