Buyer beware!! DO NOT USE THIS COMPANY!! We rented a car on rentalcars.com for pickup at an airport location. Our flight was delayed and we arrived late to pickup the car. The woman at the rental company told us that Rentalcars.com canceled our reservation within 15 minutes of our pick-up time..meaning even if our flight was on time and we were held up in baggae claim, or the rental car shuttle line, we would not be able to pick-up the car. Why would they cancel our reservation you ask? Because then they pocketed our full prepayment of 500! We ended up having to rent a car at the desk and pay in full ..again! When we finally got through to rentalcars.com- which is also very difficult when calling from overseas - we were told that since we didnt cancel our reservation 48 hours before our pick up time (who knows their flight is delayed 48 hours prior to the pick up time?!) we couldn't get any of our money back unless we made another rental agreement with them and then they would give us one day back. This is a fraudulent company!! Don't take a chance!! Just pay more!! In this case paying more will definitely cost you less!!