I will NEVER rent from rentalcars.com again, EVER!! I agree with the other reviews, they are scam artist. Rented a car via rentalcars.com. Reservation was made for 4pm. Got off the plane and went to grab our luggage. Called the rental vendor at 4:30 after grabbing our luggage and was told the vehicle was cancelled for a no show and no other rentals were available. I asked why was there no notification about the car being cancelled and why was the car cancelled after only thirty minutes. AZ Car Rental advised we needed to work with rentalcars.com. After multiple calls, I was told we needed to file a claim but had to wait until after the date the rental car we didn’t receive was due to be turned in. I filed a claim for a refund and it was denied due to the car being ready at 4pm. I was told this would have been the same if our flight was delayed. I will NEVER rent thru this vendor again. I feel we were scammed out of our money.