DO NOT USE THEM! I have rented cars for 30 yrs+ and I never had a problem. We rented a car with them with pick up in Nice airport and our flight was delayed (not by much only 1 hr and 30 min). I tried to call rentalcars and the number was not working as it was Saturday, there was a message and then it would disconnect. I then emailed the car rental directly and they told me they would be closed after 23.30 and to just ask rentalcars to change the voucher so that we could collect the car the day after. The day after we were able to finally find a working number for rentalcars only to be told that on the contract if we don't show up then we lose the money??? They refused to change the voucher. I paid nearly £700 that they kept and I had to go back to the car rental and pay another £510.95. Let alone that we were stranded in Nice and had to go back twice to the airport that was 1hr and 20mins away from the resort. No easy way to contact them once back only through forms and when customer service replied insisting that we are not getting the money back there is no way to reply to them. DISGUSTING behavior, please AVOID it ruined our holiday and now we are out of pocket. I would give zero stars if I could.