We booked a car and got a delay with pur flight so the company through rentals canceled the reservation without any notice. We ask to book an upgraded car and pay more they lied saying no cars available. We call cuatomer service to ask for our money back because we didn t pick up any car. They refused and told us the only way is to book another car through the same order , we agreed but guess what : they told us they have no car available in the whole city of rhodes the same day , we ask for the day after and same answer no cars available and again with all the days we were there (4 days) . Still didn t want to refund us ! We wrote a complain but a computer send us a response . There is strictly NO customer service!!! In my opinion we should write on as many social network as possible to tell people not to book with them !! That s what i ll do It s called stealing money ! It should be penal