Unfortunatelly, this has been the worst experience I ever had so far in my life from a service company. I booked a car with rentalcars and while the full amount for the whole rental period has been charged, when I cancelled the booking (within the window od 48 hours) the customer rep told be that they where unable to locate my booking. I had to go back and forth looping around and repeating my self in every single correspondance (exchanged more than 30 e-mails) for them to manage to raise a ticket with their finance department for a refund. They have asked for and I provided the bank transaction recept for the amount charged. Still after one month they haven't refunded the amount and they told me that they cannot commit on a time frame and I have to be paient!!! I have informed them that if they dont settle the refund within a week's time ie end of November 2022, I will file a coplaint with the consumer protection authorities and will see each other in court.