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Oleksandr Ismailov
I have booked a car from "panek" over "ryanair" iOS Application which delegate it to "rentalcars.com". It was for 3 days only but cost was over 100Euros so It is not so cheap... Everywhere was information that I will be able to cancel it free. When I have arrived in the airport and visit "panek" they rejected me because I am Ukrainian. I have tried explain that I have residence of Spain and show them my Spanish driver license with my plaster card of Spain residence but they have rejected... They explain me that I will get all my money since rejection was by only their pedantic to absence of special international driving license, and explained that another car rent companies there is NOT the same rule. So I counted on ability to return my money. But after a while I have gotten a lot of rejections from all of them(from ryanair and from panek so all of them point on rentalcars.com...) BUT!!!! There is not information nowhere that in case something will went wrong they will not return money and will resist to do that. SO FOR ME IT IS SOME INCIDENT WHICH I WILL CHARACTERISE AS RASISM. I have arrived to celebrate happy birthday of my God children(my relatives who are refugee from Ukraine), that money I could spend on them but I could not.
1 year ago
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