Avoid this rental company at all costs. !!! I booked a vehicle online at 11pm friday and payment for the booking was taken from my card. I then received notification that they would block €1600 security deposit on my card, which I was not made aware of prior to the booking. Tried to cancel and an almost 50% charge applied to my refund. They quoted me the cancellation policy of charges for bookings within 48hours, but I booked inside that timeframe. Customer service is poor and their answer to your query is simply read you the cancellation policy. Then read you a feedback for custom service performance gargon . AVOID AVOID AVOID .