AWFUL AWFUL AWFUL!! Do not use this place to get a rental. They have horrible rental car agencies! Our flight was delayed and I called the rental car agency to tell them that we would be delayed and what time we would be arriving. The agent said it was fine. Once we landed we found out it was closed. We called rentalcar.com to get it cancelled and refunded and they refuse to do so. They said we should have called them last night and asked for a new agency. They are not helpful and when I got angry and asked for a manager, the guy on the phone hung up on me. They are not even in the US! THEY ARE A SCAM!!!! They won't refund you! DO NOT USE!!!