Avoid avoid avoid!!! Absolutely scammers!!! When I booked the car, I tried to filter the cars by my age (29 yrs old). I assumed that the filter worked well, so I selected a car and booked it. After I finished my booking, I saw in the instruction, they say you must be over 30 years old to drive this car. I contacted rentalcars, they wanted to charge me 40 pounds to change the booking. I dialled in to the car company (Enterprise), it turns out that 29 years old is actually fine. On the day to picked up my car, Enterprise cannot verify me in the British Voting system, which is weird since I've been living at the address for nearly three years, I even received the voting letter months ago. Because of that, Enterprise cannot give me the car. So I called Rentalcars again. They refused to either let me amend or refund my booking. I went to another car rental shop next door, I successfully picked up a car there. No problem and quick progress. After that, I tried to contact to RentalCars again to ask my money back, they are bullies! They use all these conditions which are built by themselves to take as much money from customers as they can!!! Heartless people, you cannot make any sense to them, all they want is MONEY. Avoid this website!!!