I am still waiting for a returned deposit after I returned the car in perfect condition and with the correct fuel amount in the car. They have held on to my £330 deposit for 8 weeks now and don't seem to have any intention of chasing it up or returning the deposit. I feel I have lost this money to the wind. If it wasn't for them being connected to booking dot com I would be certain that they are scammers. Do not use them, none existant customer service and your rental cost will be 4 x what you pay for renting the car. I wont ever again use them again and I have told everyone I know to steer clear..