I am extremely disappointed with my experience with Rentalcars.com. I booked a car in advance to pick up at Charles de Gaulle Airport. Unfortunately, my flight with Austrian Airlines was delayed by two hours, and by the time I arrived, the Europcar desk had already closed. When I returned the next morning to collect the car, Europcar refused to honor my reservation, despite the delay being entirely out of my control. I reached out to Rentalcars.com for assistance, expecting support or a refund since the rental terms were not fulfilled. However, I received no resolution, leaving me with unnecessary expenses of over $500 AUD and significant frustration. ⚠️ BE AWARE: If you cannot pick up your car on the same day, you WILL NOT be able to collect your car, and you WILL NOT receive any refund. I strongly recommend renting directly from a car rental company (such as Europcar or SIXT) rather than through a third-party site—especially not Rentalcars.com.