Unable to collect car due to insufficient document and then no refund even tho I paid for 7 days car hire - advised by the car hire company that they would deal with everything - they didn't. Then advised to not submit a refund claim until after the hire period and then told I cant claim for a refund as its not within the 48 hour cancellation period. Terrible company policy and when booking they need to advise documentation required and also in the email. Still have no refund - suggest car hire companies no longer use this company.
5 years ago
Rentalcars.com has a
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