For years I used Rentalcars to book cars worldwide with no problems. BUT now !? We booked a car fir two weeks with Rentalcars at Antalya Airport last September. With Full CDW. Although our flight was to arrive after 11.30pm. The car was from a company called Circular Car Hire. The rental contract stated “Fuel policy” as Full to Full. The car was handed over to us at past midnight in a dimly lit area outside the Terminal building. The Circular Car Hire agent told us the tank was an eighth full !! But would get us to our hotel. We didn’t know the way and he had no map if the area to help ! The following morning in daylight we could see the scrape damaged low down on the rear bumper. Both the scrapes and fuel should have been marked, by the agent on the Turkish Agreement documents ( which contained minute terms and conditions, mostly in Turkish ! ) They were NOT marked on the agreement ! On our return we found a charge on our Credit Card for £56.39 (369Tl). A charge we could not recognise as it was under a different name than Circular Car Hire ? When we queried all of this with Rentalcars (after all THEY chose this company ) they have been less than helpful. Telling us to contact the Turkish Car Hire company for a copy of the Agreement Account. While in Turkey TWICE I emailled this company about the Fuel AND the Bumper damage and they have never replied. So much for Rentalcars Customer Service.