Ordered some garden furniture in November which arrived with a broken table, informed Robert Dyas within 24 hours and they finally agreed to a refund. However, one month later with 4 massive boxes stacked up in my hallway (all over Xmas) there is no date set for collection of the damaged goods or any sign of my £360 refund. I am now having to serve letters and I imagine it will end up with a solicitor. Sent about 30 emails have got lots of automatic replies, a few emails back saying they are trying to sort it out, but it goes nowhere. Would not recommend Robert Dyas in view of their appalling customer service. Also asked them to ring me several times - no one does.