I ordered a grey blanket box.
I was given a delivery date. I took the day of work waited in.
No delivery.
I tried contacting Robert Dyas to no avail.
2 weeks later I finally spoke to a customer service advisor. Quite rude and unhelpful. Could not give me a new delivery date.
Offered me £10 compensation. Which I refused as felt it was an insult. Doesn't even come near what I lost in wages time contacting them.
I cancelled the order.
No apologies. Poor customer service
3 years ago
Robert Dyas has a
2.3
average rating
from
699
reviews
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