Same story from me as so many others. Waited 10 days for delivery, nothing appeared. Chased order via web chat … useless. Had to ring the local store to get customer services telephone number as it’s not displayed anywhere obvious. Finally spoke to a representative, system down , no information available… unbelievable. Then came a response from webchat 48 hours later saying they would email supplier and response would take 3 to 5 days. I told them to pick up the phone and call them. Response came back, item out of stock. I certainly won’t be dealing with Robert Dyas ever again.