Ive had to give 1 star as thats the least i can give, if there was an option for zero i would of chosen that. Ordered a electric ride on vespa for my granddaughters birthday i was told it would be delivered on Sunday, waited in all day, nothing then on the Monday Amazon shipping said they had delivered it, they may have done but not to me. I called there customer service and explained and even offered to send them my cctv which proved Amazon never delivered it, guess what? they were not interested, then they said they would get back to me within 2 days, guess what after 3 days nothing. Apparently they offer exceptional customer service lol, this company are a disgrace they take your money and dont deliver, ive purchased the vespa from Smyths, yes it was a bit more but at least i have it. Only order from here if your desperate and want to loose your money, im still waiting for a refund