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Caren
NOT HAPPY AND VERY DISAPPOINTED! Communication with customers and your suppliers must be improved! I placed an order for 2 decorative wall mirrors 28th of Jan, items not delivered after a few weeks and had to follow up, only one was delivered and had to contact customer services again to ask where the other one is and realised there was miscommunication between you and supplier. So I had to patiently wait again and send follow up emails as I need the other mirror ASAP. I was informed that it was scheduled to be delivered last Wednesday, I DID WAIT FOR IT but due to extreme weather conditions i can fully understand that it was not possible but I did not hear from you guys, at least send me an update as to when it's going to be delivered. Now I'm still waiting for my mirror to turn up and had to contact customer services again! You guys have my email and mobile number! This is making me so angry that I have to chase you all the time for the items I have already paid, and for making me wait this long! You should always check with your suppliers and keep your customers informed and not leave us guessing! Order Confirmation - 101280345
7 years ago
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Robert Dyas has a 2.3 average rating from 699 reviews

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