The original order was placed on the 17th May. The order was in 3 parts. I have received 2 parts of the order, no problems, in fact arrived early. The third part was originally supposed to be delivered on the 29th May. When the item did not arrive, I contacted Robert Dyas Holdings, they assured me the item would be delivered on the 3rd June. They gave me a delivery code, however when you input the code, yes it shows my address but no delivery status. The 3rd June came and went and still no delivery. I have contacted RDH daily and I have been promised a call back every time, yet no call back has been received. The item I am missing is product code: 209499 - Radius Pro Lite Spade, Shovel, Transplanter and Fork Garden Tool Set. £69.99. This item was a birthday present. Can you imagine the embarrassment on the day when you have to say “sorry your present has not arrived”?