I ordered a dinner set at 49.99 Dec 18th 2019. I then wanted to change the dinner set. Called RD and was advised to cancel and reorder new dinner set, which I did, and then nothing for 3 wks. I have made two complaints in writing (email) and one by phone, althought they told me to write (which had been done). I was told my dinner set would be delivered Dec 30th. I heard nothing from RD and tracking it states it is being processed...3wks later! I have asked for my money back that should have been refunded 49.99 for first dinner set. I do not want the reordered one as I want nothing to do with this company. I have heard nothing from 3 complaints. They have had around 90.00 of my money since Dec 18th with no sign of getting it back. Without question the worst online experience ever.