Returned a Daewoo Blender less than 30 days after purchase. When I used it 1st time to blend fruit, the glass jug did not 'lift out' of base, so I tried to screw it loose. Result = glass jug came off housing and all juice escaped, spread all over work surface. Was told that 'It was my fault' because I tried to unscrew jug. Then, after I washed jug, screwed jug on 'so hard' to base (apparently I'm strong enough to do that, yet not strong enough to lift jug from base), that it was impossible to separate jug from base , thus insert blades and rubber ring. So now it is truly broken. But it's All My Fault. One shop 'assistant' wrote on my receipt "Refund Refused". Truly disgusted at attitude/behaviour of Robert Dyas staff. Does not reflect well on ultimate owner, Theo Paphitis. Will NEVER shop at #RobertDyas again.