A quick advice: don't buy anything from Robert Dyas or use their delivery service!If you have any problem , their customer service is awful!! I am trying for a week to solve the fact that the driver hasn't deliver the parcel but said he did. The driver from ParcelForce sent an sms saying that he had deliver parcel to a neighbour (stating the name and flat number) but I never gave permission to do this. When I arrive at home and checked with the neighbour, he didn't have anything as was he was at work all day as well and his name was completely different from the one on the sms, and the building has a concierge so all drivers leave the parcels there when we are not at home. Now I don't have my Item, I am sending emails every day to resolve this for a week, Robert Dyas customer service team is awful, they said they received my missing item form, but today they said they haven't, I re-sent it again and nothing is resolved. I needed the item for this Saturday and just want the refund but apparently this is going to be difficult to do. I will never buy from them again.