I am trying to return a dress. I have followed instructons but the web site says to keep the dress and they will give me refund anyway as a gift. I do not trust that I will get a refund because they are not giving me a return address.
As our valued customer, we are happy to provide you with a priority refund for this return. You are welcome to keep the item without returning it, no return label will be sent.
(Note:Please do not cancel this return, otherwise, the refund will be cancelled. One time chance only. this is randomly selected by our system and is not applicable to all.)
The refund will be issued back to your SHEIN Wallet within 24 hours or to your original payment method (processing time will depend on your card issuer).
Thank you for your support to SHEIN, Please accept our little gift :
Limited Time Offer: use code: TRY15 for 15% off your future purchase (no minimum!) This coupon is valid thru November 3, 2021 and can only be used once. Thank you and have a nice day!
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Alice, Customer Support
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