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Joanne Hill
It has been 4 days of trying to call or get an email to this company. I have never had such a hard time trying to talk to a person or being able to send an email to get an answer. According to this company, all first orders can be returned for FREE. That's a joke! Try to get a label to return your purchase for a refund. It just doesn't happen!! The clothes are adorable, but when it is suggested that a larger size be ordered because the item may be smaller than the size, this is not true. I ordered two blouses in a size larger than normally wear and I felt like a turtle, covered me up like I was in a shell. Again, these people are impossible to get in touch with. DON'T ORDER FROM THEM. Prices are great but customer service is the pitts!! I guess I am stuck with these blouses, since I have nowhere to send them back. Pay Pal said they would help, but with no address to send these back to, what is the point? The company said not to use the address on the envelope that these came in. So, again, "stuck like Chuck". I won't order again. Hope this helps you if you are considering ordering from them. Not dependable at all. Sorry.
2 years ago
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Shein has a 1.9 average rating from 1,518 reviews

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