Beware of Hidden charges in the form of a 'Handling Fee', which was not shown on my order confirmation, yet I am now being charged around £30 for ordering a couple of items in different sizes.
I had not used the site before and was unsure whether they were true to size due to mixed reviews, so I wanted to try on and see what fit best. As the delivery takes a long time to arrive I thought I would order the item in 2 sizes and I am now being told there is a charge for this. I sent some items back and noticed my refund amount was incorrect and customer service have explained that there was a charge due to ordering an item in two sizes. I was shocked as this is not on my order confirmation anywhere.
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