Evri deliverered shein parcels and left them at the door. Parcels were taken and police number supplied. It was not a successful delivery because Evri left parcels in an unsafe place not nominated by me. Neither did they knock. Shein was notified yet they refuse to refund me yet they are legally obliged under the consumer act 2015. I went through clearpay and they won't help because shein upload a delivery statement that jsut says the parcels were delivered. Both companies are breaking my statutory rights. Both companies have received the photo evidence of parcels left on doorway. The Parcels have gone missing due to unsuccessful delivery so shein are obligated. My advice to anyone is to never go through clearpay and don't shop with shein unless using your credit card as you have even more protection. I am now seeking a charge back. Please, if anyone is in similar situations, then report to trading standards. This act is there to protect the public from clear theft. Shein has stolen my money. They are also breaking my statutory rights.