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Lisa
I need to return some items but my password seems to not be working so I do the forgot my password option 3 times now and I never get an email to re-set it so I can log in to return some items. I have since set up a new profile and submitted a ticket via that order and explained my situation and no response either!!! That's one way to get out of returns and refunds! Very disappointed.
5 years ago
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Shein has a 1.9 average rating from 1,519 reviews

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Alice, Customer Support

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