Delivery process has a lot of issues. My parcel isn't reaching me and I have to get in touch with customer care back and forth, they keep me waiting for like half an hour or more and finally have no solution to my problem. If we order online , doesn't matter how the quality is if the parcel isn't reaching you at all. If you have to daily get in touch with customer care, it becomes too messy to handle and irritates you. My parcel didn't reach me yesterday saying ' consignee not at home' when I was at home for entire day, I was not contacted by any means by delivery person. this has happened to me twice now. Not gonna shop from this site anymore, too many issues.