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Anonymous
The most horrendous customer service. I received the wrong order, they refused to refund it unless I PAID to send it back to them despite the first associate telling me pictures would be fine. When I finally got through to someone months later who said they would refund 50%, they stopped replying. They make it impossible to communicate with them, you can't even message through the website as it pretends you have 'bad connection'. Shocking service every single time. Don't ever shop here!
4 years ago
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Shein has a 1.9 average rating from 1,519 reviews

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