I ordered a pair of shoes from Amazon (shoe zone) arrived & they were to big (my stupid feet can be a 5 or a 6) so sent them back. Contacted the shop in Camborne & was dealt with by a fabulous lady called Sally, she acted immediately & put a pair of size 5 aside for me, I also enquired about a pair of sale boots but on the web site they could not guarantee delivery in time. I went down to camborne and this wonderful lady not only got my shoes she helped me order the boots to be delivered to my house tomorrow. She was amazing. The help desk on line were not helpful at all. It’s good to deal with staff in the store.