I was thrilled when I received my order from Siroko. I couldn’t wait to try them on. However, my excitement quickly turned to disappointment when I discovered that one of the sleeves had a factory defect. I reached out to their customer service team immediately, hoping for a swift resolution. Unfortunately, after a week of back-and-forth communication, I was left frustrated and without a solution. To my dismay, I was eventually told that I had caused the defect by not wearing the shirt properly. This accusation is both unfair and unfounded, as the shirt was brand new and had only been in my possession for 24 hours.