SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.50

3.5 Rating 381 Reviews

62 %

of reviewers recommend SIROKO

3.5

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chaqueta muy top, rebosa calidad por los cuatro costados, y un precio sin competencia, talla bien, más bien amplia.”

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Posted 2 weeks ago

“Solo dos semanas para devolver un producto. Si quieres hacer un regalo CUIDADO porque le tendrás que meter prisa por si necesita devolución o como en mi caso, cambio de talla. Ahora me toca comermelo. No vuelvo a comprar aqui.”

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Posted 3 weeks ago

“Hola, los calcetines DW FJORD especifican que son para invierno de -10 a 5 grados. pero son muy finos creo que no son para esas temperaturas, se transparente el pie. Me queda probarlos pero creo que se han equivocado en poner las temperatura.”

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Posted 1 month ago

“I was thrilled when I received my order from Siroko. I couldn’t wait to try them on. However, my excitement quickly turned to disappointment when I discovered that one of the sleeves had a factory defect. I reached out to their customer service team immediately, hoping for a swift resolution. Unfortunately, after a week of back-and-forth communication, I was left frustrated and without a solution. To my dismay, I was eventually told that I had caused the defect by not wearing the shirt properly. This accusation is both unfair and unfounded, as the shirt was brand new and had only been in my possession for 24 hours.”

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Posted 1 month ago

“Mala calidad no le e puesto ni 10 salidas y ya se está rompiendo por donde el cosido de la badana y me dicen que es del uso, pues vaya una mierda”

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Posted 1 month ago

“Culote de buena calidad, buen precio. Me compraré otro”

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Posted 1 month ago

“Belli, comodi per uscite veloci o poco impegnative.”

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Posted 1 month ago

“Terrible experience! I ordered a T-shirt which got damaged the same day I put it on (the zipper), even though I ordered the size according to their size guide. They refused a refund claiming that the damage was my fault!”

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Posted 2 months ago

“Siroko doesn't have any costumer services. If there is a need for changing your size ore return of bought item there is absolutely no way to get in contact. Why don't Siroko not just inform the customer about a return adresse with every delivery? I have tried to change a t-shirt, ontil now I have at least 8 e-mails this with request, but still no way to log in to Siroko customer service to download a return label???? WHY.”

Helpful Report

Posted 2 months ago

“BEWARE IN CANADA Horrible service. I order 430$ worth of items, they were too small. They informed me there was nothing they could do to help me and I had to pay an extra 15$ just for them to generate a return form for me, on top of it I paid 100$ in duties. I wanted to reorder in a different size but their customer service was so unprofessional and cold that I would never want to spend my money here again.”

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Posted 2 months ago

“Un gran maillot, textura única, ajuste perfecto, cómodo, seca rápido. Superior.”

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Posted 3 months ago

“Perfect fit awesome quality and nice color”

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Posted 3 months ago

“At first I was super happy with this shirt as it looks nice and has a good fit. After wearing it only three times (and washing / drying it correctly) the fabric broke and it has holes at the back now. I got in contact with Siroko to let them know about the disfunctional material but they did not care. I bought seven items and this one is the only broken one - so would not recommend to buy this shirt! Not worth spending 80 € on a shirt that breaks after being worn three times!!”

Helpful Report

Posted 3 months ago

“Le doy solo una estrella por varios motivos siendo un culote muy muy bueno. 4 compañeros comoramos este culot y a los 4 nos a pasado lo mismo. La badana en las tallas mas pequeñas XS S y M tendría que ir cosida 4CM mas hacía delante ya que donde esta colocada se te queda la mitad detras del culo de manera que tus isquiones sentados em el sillín no tienen badana alguna, si señores vas absolutamente sin badana alguna! Llevamos los 4 compañeros a la costurera a adelantar las badanas esos 4cm y mano de santo la badana justamente en su sitio! Zero dolor en mas de 6h de bicicleta! LE DARÍA 5 ESTRELLAS SI RECTIFICARAN ESTE FALLO... Lo mas jodido de esto esque la gente no se da cuenta de este error y piensa que a comprado un culot de mala calidad...”

Helpful Report

Posted 3 months ago

“I got some 150 euro broken cycling pants I wore 4 times in the month after ordering. Customer service didn't reply for 3 weeks. Then asked for pictures, 2 weeks later they replied. We see that there are holes in there where the seams are, but that is the users fault. We'll refund 9 euro's. In my eyes was the sewing done wrong if you dont even have the pants for a month and it has holes than the company delivers a faulty product. Again another company that would like to profit of faulty products. DON'T BUY IT.”

Helpful Report

Posted 3 months ago

“Siroko rejected the claim explaining, that they cannot see any quality issues on the pictures attached. Claim was placed due to fabric in the bib shorts dis-attached from the pad and gets wrinkled during the ride. Shorts have been in use for 2 months. To place a claim you have to talk to them in English, despite there is a web site in local language and sales service is provided. Response time is couple of days. I will not go for this products again, because quality is not on even level and I do not count on the after sales service at all. I've already lost my money on shorts that survived only 2 months. A bit short for the "premium" products.”

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Posted 3 months ago

“A few days ago I gave a bad review, thinking I wasn't supported due to a defective problem found on an item purchased some time ago, but I was wrong, CS then contacted me and resolved the problem impeccably. you are really efficient and you positively surprised me. Thank you”

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Posted 4 months ago

“I purchased this SRX PRO WORLD SERIES product, but after the first use the case back was ruined. it can happen but the management of my report is terrible they are ignoring me leaving me with a defective garment. for this reason I recommend not purchasing products from this supplier. in case of problems you will be abandoned.”

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Posted 4 months ago

“The coat wasn't exactly as expected. If you have broader shoulders, size up. Due to duties it was going to cost us way too much to exchange the two jackets we got despite them having free returns. Another $85 in duties to Canada would have not been worth it.”

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Posted 4 months ago

“Has anyone bought shoes? Do they correspond to the size chart presented on the website?”

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Posted 4 months ago

SIROKO is rated 3.5 based on 381 reviews