I own 4 pair of sketchers. Had to return one pair when they came apart after one washing. Was told by Customer Care that the cause of the shoes coming apart was due to excessive ware. I explained that I never ware any pair of shoe more than once every 4 days. I also own 2 pair of New Balance and a pair of Nike shoes. This is the first time I have to contact Sketchers and was really happy with there shoes. These shoe were purchased less than 7 months ago. When I stepped in what a dog owner had left behind and could not clean the tread my water and a brush I tried washing them in my washer. The shoes said they can be machined washed. The nice person on the phone checked my purchase and told me they would replace the shoes. When I return the shoes I was informed by Customer Care that after review the shoe had excessive ware. Enclosed is a picture of the shoes after one washing. It appears that there was no or not much glue used in manufacturing. Any help you can give me would be appriciated. Sincerely Lenard Lewis
2 years ago
Skechers has a
2.0
average rating
from
465
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.