“I received a pair of your sneakers as a birthday gift from my children.When I opened the box a pair of dirty and worn sneakers were inside.My girls were shocked on how bad they looked and were embarrassed.Very dissapointing.”
“Bought the Slip on's after about 2 hours after wearing began to hurt on the under outside of my foot. The next day my foot was a bit tender the following day couldn't put my foot to the floor with the pain and a week later it's still the same or worse. Have Plantar Fasciitis and am now going to doctor to get treatment and have to take timeoff work. Horrendous experience, wouldn't recommend to anyone. And having since spoken to people with the same experiences.”
“My husband and I will enjoy our new pairs of sketcher shoes that we purchased today- BUT today we were most impressed by the young woman “Ray” who was at the cash register. We observed her kindness and compassion as she waited on 2 older women in front of us. Her customer service skills excelled as she helped them to get their shoes purchased and did not rush them but gently encouraged them as they used their credit cards, etc. And then when our turn came she greeted us kindly also. I think the Sketchers store in Salem, New Hampshire is privileged to have an employee of her caliber.”
“Branch Kakiya Sketchers..I visited i get here one guy he s name is Saad this
employe..he is one of the best explainer..about the prices.and qualities...”
“MEN'S SKECHERS 210892 SLADE BREYER CASUAL SHOES
Very squeaky insole.
And Bottom sole is very squeaky on tile or laminate flooring. Bottom sole also wearing down quickly. Only had them 4 months to wear to office. I dont wear them every day.
Mostly carpet so should not be wear I g this fast. Bottom sole too soft and squeaky.
Customer service wants me to nail them back to them and they will decide if they are defective. What are they going to do….wear them around all day to decide? And if they are not eligible I may not get them back. Weird service. No thanks. I’ll get another brand.”
“First of all? Sketchers are available in "Hard to Find Colors". I have 4 pairs; (Grey, Hot Pink, Red, and Orange). They match perfectly with what I want to wear ♥️ More than likely? I will be ordering the "Lime" Skechers 😃 They fit perfectly and are comfortable. When you first try them on? They may feel just a little snug. I suggest you walk in them for a day; And you will be fine. The memory foam will adjust to your feet. Great Sneakers and well worth the price ♥️”
“I love all my sketchers!
The only problem is I like to wear them barefoot.
The tiny lable in the tongue is made of latex.
I'm allergic to latex!
My fix is cutting the lable out.”
“I love my Skechers! Recently, while on a hiking trip in the Swiss Alps, I took off my beloved hiking boots and found a huge blister. No way I could wear the boots the next day. Skechers to the rescue! I walked about 7 miles a day the next 3 days in my Skechers and ended the trip happy”
“I love the Skechers I have that tie so the thought of the slip-ons was desirable. I tried on several pair at Academy. Every pair would slightly slip at the heel when I walked. I was disappointed and will not again consider this style. I'm perfectly fine tying my shoes.”
“Nonda at the WEM store was exceptionally helpful finding the perfect fit for my brothers feet. He has two different size of feet, which was double the challenge.”
“Very Disappointed – Poor Customer Service and System (DO NOT BUY ONLINE
I’ve had a terrible experience with this company. I paid twice to buy shoes online, and both times ended up losing time and money.
First order – I paid online and selected in-store pickup. The system showed my size was available, but when I went to the store, they told me it was out of stock and said I’d get a refund. Complete waste of time.
Second order – I ordered another pair of shoes online and waited three weeks. After sending multiple follow-up emails, I was finally told the item had gone missing. They refunded me but deducted the shipping fee, which I find unacceptable. Why should the customer bear the cost when the mistake was on their end?
No proper follow-up, no apology, and no accountability.
Extremely poor system and even worse customer support. Very disappointed.”
“Bought a pair of sandals. Within a couple of months the strap began to wear resulting a twisted loop, making walking uncomfortable. I complained and they said there must be a manufacturing defect, and had me ship them back. Three weeks later I got a message saying that based on the PHOTOS In sent, it was normal wear and tear and only offered me a 35% discount. Very cheaply made and would not recommend buying under any circumstances.”
“The soles of the shoes came apart after wearing them for approximately 18 months. Although the shoes were comfortable, I can't afford to purchase a shoe which doesn't give me full use.”
“Nick. Amazing customer service. I can’t thank you enough for your patience and knowledge. He truly gave me guidance for purchasing two pair of sneakers for my older brother. Above and beyond. Kind, professional and knowledgeable. Thank you Nick. Such a pleasure to work with.”
