I went to the skechers store located at 7720 W Bell Rd Ste A, Glendale, AZ 85308 on 12-18-2023 in the late afternoon. When I was in the store I noticed the associates who worked there were going in the backroom hiding out and barely on the floor at all. I did see an associate dusting around the store at one point and making a point to not help anyone. I had to chase her down to ask a question and once she sort of answered it, she was gone. She also never asked if I needed any additional help. It's a big store and the associates working there were almost impossible to find and this is right before Christmas. One would think they would be more attentive. Nope. They never once approached me and asked if I needed help. Probably because they weren't helping any of the customers there. I decided to try and find shoes myself and as I was trying on the skechers, I cut my finger open deep on one of the cardboard boxes the shoes came in. I'm injured and bleeding in their store and I couldn't find anyone there to help me at all. I looked but once again they were gone. I'm trying not to get my blood all over the place since it was bleeding pretty bad. I found a handkerchief in my purse and wrapped it around my finger to help with the bleeding. I tried to try on the shoes and still look for someone to help but found no one. I finally left the store. That is probably one of the worst stores I've ever been into and I will never go back. The icing on the cake is I called Skechers customer service the next day 12-19-2023 at 1:47pm and told them what happened, how I injured myself in their store, I was bleeding and the customer service representative assured me she was sending this complaint and my information to the district manager of that area and they would absolutely get back to me within 72 hours. It's now 1-2-2024 and I have not heard one word from anyone from skechers at all. If they don't care enough to get back with someone who was bleeding in their store, imagine how little they will care about anyone else who has a bad experience in one of their stores. With as many stores as there are to purchase shoes and different brands to purchase, good customer service goes a long way nowadays in helping decide where and what company we will spend our money with. This experience with the skechers store, their poor customer service and the district manager who has absolutely no legal concern about returning phone calls about injuries in their stores helped me make the decision to never purchase skechers ever again.