Comfort is the only reason I buy sketchers 2 pair twice a year. As of this week I will no longer be a customer. The issue isn't the Sketchers it's the customer service. I bought two pairs on 3/25/25 and had to return or swap out a pair due to size. I was told I had to pay 10.85 for the exact same shoe but one size larger. I had just received a 10 dollar discount from Sketchers. I have no problem paying 10 dollars more for them, when i bought them not to swap them. Called customer service and they said i would have to deal with the store i bought them from. If 10 dollars means that much more than your customers then I will find another brand to buy.