Bought 4 pairs at Santa Ana warehouse, had “original “ receipt from purchase. My assistant exchanged his for a different pair. A new receipt was printed. When I tried to exchange my pair with original receipt on April 6th we were not allowed. Because we didn’t have the second receipt (which is not original) we could not get full credit for what we exchanged. The extra cost was about $50! I will not do business with them in the future when they don’t honor their terms. Also, I am sorry that I did not look at the reviews first because it seems my issues are consistent with those written.