Son ordered xbox series x on line, paid £450, then within 15 mins it got cancelled as your banking process hasn't caught up with the changes. Son received e mail saying you had not taken any money but could take up to 48hours to go in bank, but alas SMYTHS didn't release the so called money they supposedly hadn't taken as i found out when i rang 2 days later. Then after speaking on phone got another e mail saying money released and could take 48hours to go in bank. Now the weekend and me 17 year old is still £450 down not happy so avoid all on line buying unless ya loaded..