Avoid the Tamworth store. Poorly trained staff with no grasp of consumer laws. Having worked in retail, and having an understanding Of how to deal with an upset customer who purchased an item only 2 weeks ago and has an intermittent fault, the staff, including the managers have an aggressive and dismissive attitude and certainly need retraining. I will not stoop so low as to name the people involved, but Head Office have a detailed account of what happened and hopefully they will act upon this, and it will save another customer having the humiliation of being shouted at in front of a queue of people.