I wish I read all the reviews before ordering my item! I placed my order on 12/14/20 and paid 23.95 for 2-4 day shipping. After not receiving my item, I contacted them and they said it takes 5-7 days and then once the item is complete then it will be here in 2-4 days. The product did not ship for 11 days, and then it took another 10 days to arrive! The company said it is out of their control and would not refund my shipping fee. How do you charge someone more than the actual item for expedited shipping if it is not guaranteed and not in your control? This company is located in China but it says New york! Complete scam! The item was not even the way I was hoping! A christmas gift to my boss that did not even arrive until after New years! I will never order from here again