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Michele H
I wish I could give them 0 stars I wish I could give them 0 stars. HORRIBLE company. AVOID THEM...DO NOT BIY FROM THEM. They are scammers ripping people off. I ordered some underwear for my BF for Christmas from myfacesocks.com (yes, same people). I ordered early and paid for VIP service to ensure Christmas delivery. Their website said I'd get it before Christmas. Time was running out so I emailed. 4 emails and several days later I got a response saying they would refund the VIP money. I asked when I could expect my order since I didn't get the service I paid for. The next day they said they weren't processed yet and it would be Christmas before they were done. THEN it would be another 5-8 days before I got them. I IMMEDIATELY told them to forget it. I didn't want them and to cancel my order. I expected a full refund. The next day I got ignored. So I sent another email. They then told me there would be a restocking fee because now, magically, they were in production. I said absolutely positively not acceptable. I do not want the underwear. They chose to ignore my email and if I didn't get a full refund immediately, I would be filing a complaint with PayPal and my credit card company as a backup. They finally said they would issue a full refund. That was 2 days ago and they haven't issued it yet. Since I paid through PayPal a refund would show instantly. Well, I am forced to file that complaint with PayPal. DO NOT buy from these people. They will try and rip you off.
5 years ago
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Soufeel has a 3.7 average rating from 847 reviews
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